Operations & Public Works
The Operations & Public Works Services Department is responsible for all the public works operations, including roads, sidewalks, water, sewer collection, wastewater treatment, solid waste collection, electrical, fleet and equipment maintenance. This department also implements and administers capital works programs and other related special projects as they arise. The Operations & Public Works Departments are staffed with a trained work force of 19 employees under the leadership of the Manager of Operations. The department is also responsible for implementing the storm water management, street wastewater collection water treatment, water distribution and capital programs of the City Council's direction.
The responsibilities of the Operations and Public Works department are distributed among the following divisions:
- Engineering and Construction
- Water Utility
- Sewer and Drainage
- Fleet Maintenance
- Active Transportation
- Facilities Management
General Public Works Enquires: (250) 362-2328
General City Hall Enquiries: (250)362-7396
For after hours emergencies call 1(866)417-4104. If you are reporting a water or sewer emergency, please be sure it is a city emergency. If the emergency is not within the City Infrastructure, the homeowner will be billed. For rates click here.
Reporting an Issue or Problem
The City relies on citizen input for reporting issues that you see around town. You can phone City Hall at (250)362-7396 to report an issue, or you can report them in our online form.