Residents of the City of Rossland enjoy some of the best water in the world. Our reservoir is fed by a forested watershed, which means our water supply is naturally clean and clear, and needs little treatment.

Even so, City of Rossland Water Services keeps a close eye on our water, collecting samples from across the City's water system every day, the samples are tested to check for everything from bacteria and algae concentrations to pH, turbidity and conductivity.

The Annual Water Report reviews the procedures that the City of Rossland uses to provide clean water. Copies of the water reports are available at the bottom of this page.

Frequently Asked Questions

  1. Is chlorine added to Rossland's drinking water? Yes. City of Rossland Water Services adds chlorine to the drinking water to disinfect the source water entering the treatment plant.
  2. Is fluoride added to our drinking water? No. City of Rossland Water Services does not add fluoride to our drinking water as part of its treatment process.
  3. Is Rossland's drinking water hard or soft? The drinking water in Rossland is very soft. It contains very low amounts of calcium and magnesium salts and does not, as in other cities that have much harder water, produce any buildup of lime inside kettles, hot water tanks or household plumbing.

Water Service On/Off

When a home owners needs their water shut off to conduct works on their side of the water valve, the City requires a minimum of 24 hours notice to co-ordinate and locate the valve in order to turn the water off/on.

In case of an emergency, we will get there as soon as we can. There is a fee associated with turning the water on and off - please see Bylaw #2727.

This shut off must be scheduled within Public Works working hours, any emergency / after hours call outs will be charged to the home owner. Only the City is permitted to turn the water on and off at the curb stop for home owners. There is a fine if the valve has been tampered with. Please contact Public Works to arrange the shut off 250-362-2328 or email pwclerk@rossland.ca

The emergency after hours phone number is 1-866-417-4104

Water Flushing Program

Annual flushing of the water distribution system is important as it allows accumulated silts and organic matter to be flushed out of the watermain. Sediments reduce the effectiveness of disinfectants (chlorine) used to fight the growth of bacteria in the water system. By removing sediments, we can reduce the level of chlorine used to disinfect the water.

Flushing usually begins in April of each year, and continues until May. Flushing may result in pressure fluctuation and some discoloration and sediment in the water that reaches your home. This should be for a short duration only. However, if your water appears discoloured, run the cold water tap until the water clears. Information signs are placed around affected neighborhoods.

Water Testing

To ensure the City's water is safe and meets acceptable standards, our crews collect drinking water samples each week from locations in the water distribution network. Over the course of a year, approximately 300 water samples are collected and tested for microbiological, organic and inorganic contaminants which may affect the health of water users.

The majority of samples are negative, however, if there is evidence of bacteria, the system is flushed and rechlorinated and further samples are taken to ensure that bacteria has been eliminated.

If you notice discolouring, odour or taste problems with your water, please contact the Manager of Operations at (778)457-5036

Annual Water Reports

Click here to view the City of Rossland's Annual Water Reports.